IT and Business Insights for SMB Solution Providers

ICYMI: Our Channel News Roundup for the Week of July 27th

New features for Windows Virtual Desktop, new security software from Sophos and Avast Business, CompTIA’s 2020 Spotlight Award winners, and a finger lickin’ good pair of Crocs are just some of the stories we took our sweet time bringing to you this week. By James E. Gaskin

Finally, seasons are getting back to normal. Baseball season is kind of here. Basketball season is kind of here. Hurricane season is definitely here. One funny bit? Hearing newscasters try to pronounce Hurricane Isaias. While we were laughing, we missed some newsbits, so let’s catch up.

Windows Virtual Desktop and AzureWin-azon news. Windows Virtual Desktop became a seriously hot ticket in the last six months. New features now generally available include Azure portal integration (pictured), Azure role-based access control, user management, and more monitoring.

Also generally available is the Amazon Fraud Detector. Identify potentially fraudulent online activities such as phony online payments and fake account creation. All in five easy steps.

An upgrade to Amazon Translate now supports Office documents. Use the AWS console or a single API call to translate text in 55 different languages and variants. You can now translate .docx, .xlsx, and .ppts files as defined by the Office Open XML standard.

WatchGuard AP225WSecurity news. Add security to your entire cloud environment and see more details in your AWS, Azure, and Google Cloud Platform workloads with the newly enhanced Sophos Intercept X for Server Advanced with EDR. Go to your Sophos Central console, click, and power up.

The stork has added two new members to the WatchGuard Wi-Fi access point family: the AP225W (pictured) for multi-dwelling units like dorms, assisted living facilities, or hotels, and the AP327X for outdoor environments like manufacturing yards and campsites.

Welcome to the new Avast Business Small Office Protection solution, which provides real-time security for up to 10 business devices. Aimed at very small businesses and home offices.

Untangle and Bitdefender announced an extended partnership to offer Untangle customers endpoint management with Bitdefender Cloud Security for MSP.

MITRE ATT&CK has been added to McAfee MVISION Cloud, its Cloud Access Security Broker (CASB). Gives SecOps teams a direct source of cloud threats and vulnerabilities.

Forcepoint rolled out its Dynamic Edge Protection suite of cloud-native SASE solutions. Includes the new Cloud Security Gateway and Private Access offerings. Addresses enterprise work-from-home security issues.

Netenrich announced Attack Surface Intelligence (ASI) and Knowledge Now (KNOW), a free global threat intelligence tool. Fight alert fatigue, see what adversaries see, and gain insight into malicious activity up to 15x faster.

Pulse Secure shipped Pulse Zero Trust Access, a cloud-based, multi-tenant secure access service for the mobile anytime, anyplace workforce.

Tired of endpoint false positives? Want easier threat targeting? Try the new Qualys Multi-Vector EDR, which brings the power of a scalable cloud platform to endpoint detection and response. Qualys also integrated Ivanti Patch Management into its VMDR platform. Better vulnerability management detection response and it allows you to patch MacOS systems and over 70 third-party Mac apps.

Hello to the new Governance Automation Engine for Sonrai Dig, from Sonrai Security. Helps eliminate identity risks and unwanted access to data in your AWS, Azure, Google Cloud, and Kubernetes assets. Doesn’t say if it keeps authorized users from effing up your data now and then.

A new partnership between One Identity and Ping Identity combines the former’s access management tech with the latter’s identity governance and administration tech. Really helps keep those hybrid data environments under control.

Ping Identity also revamped its Global Partner Program. Partners get increased benefits via a tiered program and growth incentives via Ping Investments.

Like Malwarebytes? Like Red Hat? You should be happy to hear that Malwarebytes achieved Red Hat Enterprise Linux 8 certification for its Endpoint Protection for Servers product.

The acquisition of MessageControl by Mimecast will help its Email Security 3.0 product, designed to improve cybersecurity at the email perimeter inside the org and beyond the perimeter. Machine learning smarts with real-time warnings and more.

Zyxel gatewayOther product news. Do you support applications and APIs in multi-cloud environments? Probably. The newly launched Citrix Web App and API Protection cloud service might help.

Have some home offices that need more speed? Of course, you do. Hello to the new Zyxel WiFi 6 Gateway (pictured) and Extender with MPro Mesh Whole-Home WiFi System. Dual-band 802.11ax for throughput up to 5,700 Mbps.

What does every storage tech want? More comp time, but after that, they want more capacity. Supermicro has the answer (to the capacity issue). Hello to extensions of Supermicro’s ultra-dense storage solution with new 60-bay and 90-bay systems. These 4U systems support single-node and dual-node configuration with drives evenly split between each node.

More users mean slower performance. Hence the new cloud-based Riverbed Application Acceleration Solutions. All are specifically built to speed up leading Microsoft collaboration, productivity, and video streaming applications. You know, Teams and Stream.

New Relic revved up New Relic One with a more intuitive user experience, new capabilities, and predictable packaging and pricing. Also new? A perpetual free tier so engineers can test it out at their leisure.

NetAlly’s AirCheck G2 now includes its AirMapper Site Survey App. It’s compatible with AirMagnet Survey PRO version 10. Survey data uploads to Link-Live for heatmap visualizations.

Welcome to the EnGenius ECW260 Cloud Managed Wi-Fi 6 outdoor Dual-Band Wireless AP, a long name for a rugged new access point designed to support congested outdoor environments like smart cities, campuses, parks, and more.

Caitlyn McCaughranNon-product vendor news. RingCentral rolls out the red carpet for new Chief People Officer Gunjan Aggarwal.

CompTIA presented the winners of the 2020 Spotlight Awards for excellence in leadership and mentorship. Winners are:

  • Caitlyn McCaughran, global events manager, Auvik Networks (pictured)
  • Hannah O’Donnell, director of sales, Collabrance
  • Deborah Kestin-Schildkraut, global blockchain ecosystem marketing leader, IBM
  • Susanne Tedrick, cloud platform technical specialist, IBM

Granite Telecommunications will now operate Wanify’s managed SD-WAN services for SMB and enterprise customers. Wanify will focus on customer acquisition. Wanify customers will get instant access to Granite’s support, network assets, NOC, and solutions suite.

This week’s stats ticker:

NinjaRMM collected some interesting stats during its latest MSP Live Chat Session on July 23. There were only 20 MSPs providing the data, but about 70% reported their monthly recurring revenue was equal or greater than the pre-COVID period. However, 60% report they’ve lost clients, and 38% report somewhat less volume recently. 39% are now working entirely from home, more than the 35% are in the office full time. 62% do work onsite for clients but with more restrictions. Only 29% report client visits are back to normal. Team morale rates a 4 on a 1-5 scale for a small majority. Almost 70% report their business has become stronger and/or more resilient. About 74% report their biggest challenge currently is getting new clients. Isn’t that one of the biggest challenges almost every month?

KFC CrocsFinger lickin’ good sandals. It seems everyone is looking for some whimsy during this current mess. KFC tried to help but wound up aggravating more people than they pleased. No, not the biscuits this time, but something new.

The long-awaited Kentucky Fried Chicken X Crocs shoe collection sold out within a half-hour of launch on Tuesday, July 28th. Twitter users blamed bots and scalpers, apparently a real scourge in the world of sneakerheads, for the fast sell-out.

KFC was blamed by disappointed fried-chicken scented shoe non-owners for not taking pre-orders. That’s the best way to beat the sneakerhead sniper bots.

Sadly, KFC has no plans to produce more chicken-y clogs.

OK, who had “demand for KFC-scented Crocs outpaces supply” on the COVID-19 crazy news Bingo card? Even crazier, scalpers are selling the Crocs online for $200 and up.

Photo: KFC

About the Author

James E. Gaskin's picture

JAMES E. GASKIN is a ChannelPro contributing editor and former reseller based in Dallas.

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