IT and Business Insights for SMB Solution Providers

ICYMI: Our Channel News Roundup for the Week of April 29th

Partner program updates from Dell Technologies, new Azure services from Microsoft, and a Brazilian parrot who refused to be a stool pigeon are among the stories we’ve just now managed to tell you about. By James E. Gaskin

Spring is renewal, love in the air, and conferences. The basketball playoffs are in the second round and many are still crying over the bets they made on the Los Angeles Lakers to sit on the roundball Iron Throne this year. Speaking of Game of Thrones, did HBO forget to pay the light bill for filming the battle? Looked like the living smudgy blobs beat the undead smudgy blobs thanks to a flying squirrel. Or something. While millions argued, lots of news snuck by in the darkness, so let’s catch up.

Dell Technologies World 2019Dell Technologies World news. Speaking of betting, Las Vegas hosted Dell Technologies World 2019. What was that show full of? Announcements! Like the one about renaming the Dell EMC Partner Program the Dell Technologies Partner Program, introducing new solution badges and competencies, and allowing more purchases to count toward revenue requirements.

Odd weddings happen in Vegas (at least it wasn’t red). While not really a wedding, Dell and Microsoft “renewed vows” and expanded working arrangements. Dell now offers a fully native and certified VMware cloud infrastructure on Microsoft Azure. Microsoft 365 users can manage Office 365 devices through VMware Workspace ONE to boot. 

Dell Techs unit Secureworks launched a SaaS app to handle cyber threats: Red Cloak Threat Detection and Response uses deep learning and machine learning to detect and beat advanced threats

Azure AIMicrosoft / AWS news (it’s a cloud thing). In advance of next week’s Microsoft Build conference, attendees learned of new Azure services that put tools for artificial intelligence, mixed reality, IoT, and blockchain in the hands of developers.

Even privacy got a boost, thanks to increasing transparency and customer control over data collected by Microsoft’s major products. Connected cloud experiences offer more user control, although some services like mailbox syncing, updates, and authentication must remain active.

Nerdio rolled out True Windows 10 Virtual Desktop Infrastructure (VDI) to help MSPs deploy, manage, and optimize virtual desktop workloads in Azure.

In more VDI news, FileShadow announced FileShadow for Windows Virtual Desktop. Thin provisioned storage that separates user data from the OS, local applications, and user settings in the data center.

CRITICALSTART added a managed detection and response service for Microsoft Defender Advanced Threat Protection.

Hybrid storage and edge environments may enjoy the new block storage on AWS Snowball Edge which provides persistent storage volumes for EC2 instances running on Snowball Edge.

AWS also announced general availability of Amazon Managed Blockchain to create and manage scalable blockchain networks.

Amazon Simple Storage Service (S3) buckets are wildly popular. Even better? Amazon S3 Batch Operations, which lets you copy, set tags, set access control lists, initiate a restore from Glacier, or invoke an AWS Lambda function for hundreds to billions of S3 objects. Will the next version be a Son of a Batch?

Canon ImageCLASS MFPOther product news. SolarWinds MSP added seamless management of Windows devices and makes through the same dashboard to its SolarWinds RMM solution.

Everyone needs better authorization control, right? SAP Customer Identity and Access Management (SAP CIAM) for B2B helps by offering secure identity, consent, and access controls to customer and partner data.

Cisco jumped into the Wi-Fi 6 (802.11ax) market with access points for Catalyst and Meraki products, the Catalyst 9600 core switch family, and new developer resources. New partners include Broadcom, Intel, and Samsung.

On the eve of Small Business Week (May 5-11) Canon announced a new Color ImageCLASS MFP line for SMBs. Six models share new goodies such as large touchscreens with touch-and-swipe technology and three-year warranties.

AT&T declared its NarrowBand Internet of Things (NB-IoT) network is alive, alive! Software upgrades at existing 4G LTE cell sites are now complete and the NB-IoT network is ready for business.

Addigy says its enhanced Apple Device Management platform, with new features like single sign-on, peer-to-peer caching, enhanced MDM, and training resources for IT admins, is ready for business too.

Cybera (security) announced CyberaVUE, a new cloud-based management tool to provide a comprehensive, real-time view of remote network sites.

Jitterbit (APIs) touted Harmony Spring ‘19, the latest release of its enterprise IPaaS solution.

NetMotion Software announced NetMotion Reputation, a subscription service that identifies risk profiles of hundreds of millions of web domains. So scammers don’t all use the .fraud TLD?

Trustwave unveiled Trustwave DbProtect, new database security scanning and testing software. Cloud friendly.

Firmware attacks have sadly become a thing. CrowdStrike Falcon claims to be the first to offer continuous monitoring down to the firmware level.

Pure Storage expanded its Evergreen Storage Service to provide a unified subscription model across hybrid environments.

Frank VitaglianoNon-product vendor news. Axcient rolled out the red carpet for Ben Nowacky as senior vice president of product.

The Global Technology Distribution Council (GTDC) announced Frank Vitagliano (pictured) as its next chief executive officer. Hear him give the opening speech at the Summit EMEA event in Lisbon, Portugal, June 17-19.

The ASCII Group added Kimberly Nielsen of Troy, Mich.-based solution provider Computer Technologies Inc. to its Member Advisory Board. 

ConnectMeVoice rolled out the welcome wagon for Raffi Jamgotchian, its new head of channel sales and marketing. 

TBI promoted Corey Cohen to vice president of marketing.

Cradlepoint ordered a batch of new business cards for two new go-to-market executives. Say howdy to Mark Pugerude, new chief sales officer, and Eric Purcell, new senior vice president of partner sales and alliances.

Speaking of Cradlepoint, Tech Data made its NetCloud Solution Packages available to Cradlepoint-authorized resellers in the U.S. in need of wireless networking technology for IoT and 5G.

Sitting on a dynamite product idea for the ConnectWise platform? Like the sound of winning up to $75,000 in investment capital from ConnectWise? Get your entries in for this year’s PitchIT content. Deadline is June 1st. Winners named at the IT Nation Explore conference two weeks later.

WatchGuard Technologies expanded its WatchGuardONE partner program. Now there are multiple paths of entry to individual specializations in Network Security, Secure Wi-Fi, and MFA.

This week’s stats ticker:

During its Interchange 2019 meeting in Nashville, Tenn., Ivanti announced the results of a survey of 400 IT professionals about data. Turns out data wrangling is harder and takes longer than one might think. Too much info remains siloed across departments, causing problems with automation (46 percent), user productivity and troubleshooting (42 percent) and customer experience (41 percent). More than half (51 percent) report they must work with data for weeks or more before it becomes actionable. Only 10 percent says they data they receive is actionable within minutes. Only one in three respondents have the resources to act on their data. Painfully, 15 percent have too many data sources to count.

Techaisle released its 2019 U.S. SMB and Midmarket Security solution adoptions trends survey. 55 percent of U.S. SMBs suffered a security incident in the past year, but as many as 70 percent didn’t report any. Data shows SMBs are regressing in their adoption of security solutions to protect themselves (barn door locks and horses, anyone?) About a third feel their security budgets are adequate, down from 43 percent in 2017. Only 22 percent say they are better prepared compared to 32 percent in 2017. Cloud security is the top challenge for 34 percent of smalls and 42 percent of mids.

VadeSecure published its Phisher’s Favorites report for Q1 2019. Still number one? Good ol’ Microsoft. Good news is that the pace of phishing phraud dropped slightly from Q4. Office 365 credentials remain perhaps the most coveted target. PayPal retained the number 2 spot, thanks to an 88 percent increase in phishing URLs in Q1. Netflix remains a popular hook to dangle with consumers and business people both. Following those three, in descending order, are Facebook, Bank of America, Credit Agricole, DHL, Apple, Dropbox, and the Canadian Imperial Bank of Commerce, which shot up nine spots to claim slot #10.

Oops. KnowBe4 says that simulated phishing tests that include “LinkedIn” in the subject line get clicked 50 percent of the time by users. Shh, nobody tell the spammers, but do warn your users.

Parrot SquadFrom the Files of Parrot Squad. The old joke in Washington D.C. is “if you want a friend, get a dog.” Now the advice in Teresina, Brazil is, “if you want a loyal lookout, get a parrot.

Yes, parrot, preferably a Puerto Rican parrot. When police arrived at the home of two “alleged” drug dealers, the bird squawked, “Mama, Police!” (in Portuguese). Alas for the drug dealers, the police nabbed the man and woman with crack and marijuana and a pile of money.

Apparently, you can buy loyalty with birdseed, because the parrot has “refused to say a word,” according to police. Forget waterboarding, ask the parrot (name still unknown) if it wants a cracker.

About the Author

James E. Gaskin's picture

JAMES E. GASKIN is a ChannelPro contributing editor and former reseller based in Dallas.

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