If the client wants to put in an awesome audio/video system with a digital teleconferencing system and the AV provider says a dedicated ISDN system is needed, we as IT guys have to let the client know we have a perfectly good broadband solution that provides significantly more broadband than ISDN—so why not use that? That is a perfectly legitimate and healthy conversation to have to save the client some money and provide the AV vendor some alternatives.
Our core competency does not include deploying conference room AV systems beyond a certain amount of sophistication. If a client wants all the bells and whistles and a giant screen, we have partners that we bring in that we’ve worked with in the past and we trust.
The same goes for surveillance systems. We can deploy a system for a small office, but when we have a college client that wants to do a campus-wide refresh of their camera system we bring in a security company. They scope the project and provide a proposal. Some technology components are involved such as power-over-Ethernet switches so we carve that out for ourselves. It’s a very collaborative process with the business outcome front and center. What the college wanted was more important than what the partners wanted.
With the IoT, it’s the client’s decision to make and it’s our job to advise.
In less than a decade, Luis Alvarez has grown the Alvarez Technology Group, Inc. (ATG) from a small two-person consultancy to the premier information technology (IT) solutions provider on the California Central Coast, delivering IT services to more than 200 companies throughout the state. He is considered an expert in business process flow and the integration of IT for maximum profitability.
This article was originally published by our content partner Tech Decisions.