IT and Business Insights for SMB Solution Providers

Businesses Need a Print Security Strategy

A recent report from analyst firm Quocirca suggests MSPs are well positioned to help SMB customers with printer security. By Colleen Frye

PRINTERS may be putting your customers at risk for a security breach. According to the new Global Print Security Landscape, 2019 report from analyst firm Quocirca, legacy, smart, and multifunction printers (MFPs) are essentially connected Internet of Things endpoints that, if unsecured, are like open doors to the corporate network and vulnerable to cyberattack.

Indeed, 59 percent of respondents report a print-related data loss in the past year, and 66 percent rank print in their top five risks, second only to public cloud-based services. At the same time, fewer than a third classify themselves as print security leaders.

The research also finds that 11 percent of all security incidents are print related, which equates to an average of nine print-related incidents per year, according to Quocirca. Of those incidents, 59 percent led to data losses.

Respondents identify malware as their top perceived print security risk, while also reporting that 32 percent of print security incidents involved the accidental actions of users.

Businesses are getting more proactive about print security, however. Although only 11 percent of IT security spending goes to specific print security measures today, 77 percent of respondents say print security spending is increasing. Moreover, the majority have conducted a print security assessment, and just over half have a formal print security policy.

In addition, 62 percent of respondent organizations are using a managed print service to gain access to print management and security skills; that number rises to 76 percent for print security leaders.

A print security strategy must include education, policy, and technology, the Quocirca report concludes, and should be an intrinsic part of an overall IT security plan. The report suggests that managed print service providers are well positioned to provide the necessary support and guidance to businesses.

About the Author

Colleen Frye's picture

Colleen Frye is ChannelPro's managing editor.

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