IT and Business Insights for SMB Solution Providers

Videos

This week, Erick and Rich have Carbonite's new partner strategy, advice on leveraging distributor and vendor facilities to drive sales, and a leading airline's decision to accept miniature horses as comfort animals on their agenda. Take a break and enjoy!
 
This week Erick and Rich (plus Erick's Amazon Echo, in an uninvited cameo appearance) discuss WatchGuard's new AI-powered firewall OS, the secrets to onboarding managed services clients profitably, and a disruptive new service called Amish Uber.
 
Join Rich and Erick as they chew over ConnectWise's new IT Nation event/user group/peer group organization, share tips on getting value from industry events, and discuss the dangers of shopping online while drunk.
 
Join Erick and Rich as they chew over WatchGuard's new multifactor authentication solution, Erick's point system for tracking sales leads, and new research suggesting there just may be a connection between entrepreneurial success and a brain invading parasite.
 
Listen in as Rich and Erick discuss Microsoft's Inspire partner conference, the merits of co-hosting lunch n' learn events with your vendors, and research suggesting some folks believe the blame for the weight they're gaining belongs with their job, not themselves.
 
Just—and we mean JUST—back from the airport, Erick has tips on dressing your office to impress (your clients, that is) not to mention thoughts on Rich’s story about Lenovo’s newly commenced “channel transformation.” Then both of your hosts share their lack of enthusiasm for the prospect of being interviewed for a job by Siri someday.
 
Safely out of the summer heat in their respective home offices, Rich and Erick discuss the new Unitrends partner program, a simple formula you can use to calculate when it’s time to hire another service desk technician, and a story from China offering incontrovertible proof that promising your customers all-you-can-eat anything is all too likely to put you out of business.
 

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