Do you know how big a service ticket backlog you've got? Do you know how to figure that out, or why you should? If you can spare managed services guru Manuel Palachuk 60 seconds, he'll answer those and other questions.
Say hello to our newest batch of lesser-known, up-and-coming, underappreciated providers of software and services for the SMB channel. You may not know them yet, but you’ll wish you’d found them sooner.
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