IT and Business Insights for SMB Solution Providers


Blog Entry
April 17th, 2018 | Karl Palachuk
Next 5-Week Live Class starts April 24th: The Most Important Checklists for Any I.T. Service Provider Taught by Karl Palachuk and Manuel Palachuk, Authors and Coaches - Five Tuesdays - April 24 - May 22, 2018 - Register Now - read more
Blog Entry
February 26th, 2018 | Karl Palachuk
I am happy to announce some very special guest speakers on the SMB Roadshow. NOTE before you get the wrong impression. There will be ZERO selling at the SMB Roadshows. You are paying for education that change your business for the better. You are not paying to sit through sales pitches. - read more
Blog Entry
February 17th, 2018 | Karl Palachuk
As long as I'm in town for the SMB Roadshow in Phoenix . . . I'm speaking to the AZ SMB User Group. - read more
Blog Entry
December 22nd, 2017 | Karl Palachuk
I can't count how many conversations I've had over the years about how to "get started" with network documentation. The truth is, everyone in this business has already started. That's not the challenge. The challenge is to create a system that's scalable! - read more
Blog Entry
November 27th, 2017 | Karl Palachuk
Small Biz Thoughts Courses Offered 2018 Registration Information - read more
Blog Entry
November 11th, 2017 | Karl Palachuk
I am very excited and grateful for the responses I’ve had to the new double book launch. One MSP sent me a note that he’s “desperate to buy the new edition” of Managed Services in a Month. Several others have also told me how excited they are. - read more
Blog Entry
November 9th, 2017 | Karl Palachuk
Thank you to everyone who sent me comments and questions from the announcement a few days ago. In case you missed it, check here. Basically, I am releasing new, totally revised versions of: - read more
Blog Entry
November 7th, 2017 | Karl Palachuk
I have a very special announcement. - read more
Blog Entry
October 29th, 2017 | Karl Palachuk
Australia: Done!Last Three Cities: San Jose - Oakland - Las Vegas - read more
Blog Entry
September 1st, 2017 | Karl Palachuk
We always talk about the small business owner wearing multiple hats. As you grow, you need to give up some of those duties. If you don't, then you (the owner) become the choke point for everything in your business. I have often given the advice that your first hire should be an administrative assistant rather than a technician. Today I posted a video to explain some details on this. - read more


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