IT and Business Insights for SMB Solution Providers

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News
September 19th, 2017 | Rich Freeman with Michael Siggins
In a keynote at this year’s Community Live partner event, CEO Mark Cattini (pictured) argued that the productivity Autotask’s integrated software suite makes possible frees up time MSPs can use to re-invent themselves as digital technology strategists. - read more
 
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August 21st, 2017 | ChannelPro Weekly
Freshly returned from vacation, Rich is tanned, rested, and ready, not to mention back on the show to discuss news from Webroot, ADTRAN, and Epson with Matt. Your two hosts then dive into some highlights from ChannelPro’s 2017 Readers’ Choice Awards, some vertical solution insights from Ingram Micro, and some lesser-known but valuable business metrics for MSPs. - read more
 
News
August 16th, 2017 | Rich Freeman
Built around a completely new three-panel design, the revamped GUI seeks to boost technician productivity by providing more customization options and allowing MSPs to align their ticketing process more closely with service level agreement commitments. - read more
 
News
August 8th, 2017 | Rich Freeman
Due to reach market this quarter, the new release will integrate with Kaseya’s RMM solution to let IT infrastructure managers address technical issues and perform maintenance tasks through a single interface. - read more
 
News
August 2nd, 2017 | Rich Freeman
The fledgling RMM and network monitoring vendor, which recruited its first 1,000 MSPs in just over 18 months, has hired a new chief revenue officer and begun staffing up its sales and marketing organization in a bid to add more partners at an even faster clip. - read more
 
News
August 2nd, 2017 | Rich Freeman
The news comes two weeks after his former ConnectWise colleague Matt Nachtrab became eFolder's CEO, and one week after the data protection vendor’s merger with DRaaS provider Axcient. - read more
 
News
July 20th, 2017 | Rich Freeman
The LabTech founder and former ConnectWise president/COO (pictured) replaces eFolder founder Kevin Hoffman, who will now dedicate 100 percent of his time to his previously part-time duties as CTO. - read more
 
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July 8th, 2017 | ChannelPro Weekly
Despite the fiercest of odds, Matt and Rich somehow keep things interesting for you during one of the slowest news weeks of the IT year, starting with a discussion of some new VDI products from Dell, proceeding to a look at the benefits of selling leased phone systems and unlocked smartphones, and continuing to a review of a new video surveillance recorder from TRENDnet. - read more
 
Article
June 30th, 2017 | Rich Freeman
Two new Nutanix alliances, an early, pre-Inspire crop of announcements from Microsoft partners, and a pre July 4th smartphone revival sure to delight fans of pocket pyrotechnics were among the stories we didn’t get manage to tell you about this week. - read more
 
Press Release
June 30th, 2017 | ChannelPro
June 28, 2017 11:25 AM Eastern Daylight Time CENTENNIAL, Colo.--(BUSINESS WIRE)--Arrow Electronics, Inc. (NYSE: ARW) is now offering ConnectWise business management solutions through ArrowSphere. Arrow’s enterprise computing solutions business will provide its managed service providers (MSPs), system integrators and value-added resellers (VARs) with access to several ConnectWise products, including: - read more
 

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