Do you know how big a service ticket backlog you've got? Do you know how to figure that out, or why you should? If you can spare managed services guru Manuel Palachuk 60 seconds, he'll answer those and other questions.
A commission check for on-premises work in the hand is worth 12 cloud payments in the future. That’s how salespeople think. Don’t try to change their minds; change your compensation model instead.
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