IT and Business Insights for SMB Solution Providers

60 Second Guru

Video
May 15th, 2018 | Rich Freeman
Is your company a startup or an experienced market leader? What about your customers? The bigger the gap between you and your clients when it comes to maturity, the harder you’ll find it to grow. Find out why in this one-minute business tip from managed services guru Manuel Palachuk. - read more
 
Video
March 19th, 2018 | Rich Freeman
In one quick minute, managed services guru Manuel Palachuk defines the 10 ways MSPs add value, and explains why familiarizing yourself with them is the key to growing your business. - read more
 
Video
November 22nd, 2017 | Rich Freeman
Is paying bargain basement rates for your next technician really a bargain? Not necessarily, according to managed services expert and 60 Second Guru contributor Manuel Palachuk. - read more
 
Video
August 29th, 2017 | Rich Freeman
Do you know how big a service ticket backlog you've got? Do you know how to figure that out, or why you should? If you can spare managed services guru Manuel Palachuk 60 seconds, he'll answer those and other questions. - read more
 
Video
August 16th, 2017 | Rich Freeman
Do you know who your top 20 clients are by hours consumed, and how they’re performing financially? Give managed services guru Manuel Palachuk one minute of your time, and he’ll explain how to do it and why you should. - read more
 
Video
July 26th, 2017 | ChannelPro
Managed services expert Manuel Palachuk explains how to draw up a list of the technical, financial, and other characteristics you look for in a customer, and why doing so will benefit your business. - read more
 
Video
June 21st, 2017 | Rich Freeman
Your rack rate should be bigger than your effective hourly rate and cost of labor. But how much bigger? Managed services guru Manuel Palachuk has the answer. - read more
 
Video
May 30th, 2017 | Rich Freeman
In a crisp 60 seconds, Manuel Palachuk walks you through the formula for calculating your fully burdened cost of labor, and explains how to use it when setting prices. - read more
 
Video
May 10th, 2017 | Rich Freeman
Bering McKinley’s Stephanie Krintz explains for effective channel pros why hiring is a constant preoccupation rather than an occasional task. - read more
 
Video
April 11th, 2017 | Rich Freeman
In the latest episode of 60 Second Guru, management consultant Daniel Lapish, of Bering McKinley, explains how to get your service tickets organized—and why you might as well dump your PSA solution if you don’t. - read more
 

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