IT and Business Insights for SMB Solution Providers

VoIP/Unified Communications

News
February 23rd, 2018 | Rich Freeman
Called the Integrated Voice Intelligence Engine, or Ivie, the new offering automatically sends alerts and initiates continuity plans during service outages, and will soon help MSPs identify and diagnose call quality issues as well. - read more
 
Press Release
February 22nd, 2018 | ChannelPro
Ericsson is launching the IoT Accelerator Marketplace to help address the need for collaboration within the digital ecosystem community and benefit developers and service providers alike. For service providers, it is a catalog to find IoT apps from the global ecosystem to offer enterprise customers and provides shorter time to market for new offerings to their enterprise customers. - read more
 
Press Release
February 22nd, 2018 | ChannelPro
Collabrance, a U.S. based Master MSP, announced that IT customers can now take advantage of an expanded IT portfolio featuring advanced digital transformation solutions from MetTel, a leading global communications solutions provider, and partner. - read more
 
News
February 22nd, 2018 | Rich Freeman
A new agreement enables channel pros to offer the unified communications and managed firewall components of ADTRAN’s ProCloud managed services portfolio through Telarus on an agent commission basis. - read more
 
Press Release
February 13th, 2018 | ChannelPro
Voice4Net's contact center offerings - combined with CoreDial's channel strategy - strongly positions the company in the $2.66 Billion North American CCaaS market - read more
 
News
February 7th, 2018 | Rich Freeman
Called Unite and targeted at businesses with up to 100 users, the system includes tightly integrated voice, cloud PBX, collaboration, file storage, and backup features, as well as all-new mobile and desktop apps and an enhanced web portal. - read more
 
Press Release
February 7th, 2018 | ChannelPro
TPx, the premier national managed services carrier, is pleased to announce that it has signed Converged Network Services Group (CNSG), the premier master distributor for the design and delivery of complete technology solutions, as a national master agent. CNSG had been distributing TPx services through its agreement with DSCI, which TPx acquired in 2016. - read more
 
Press Release
January 26th, 2018 | ChannelPro
Experienced Channel Chief Rounds Out Team Driving Nationwide Distribution Strategy - read more
 
Press Release
January 24th, 2018 | ChannelPro
Jenne, Inc., a leading U.S. - read more
 
Press Release
January 23rd, 2018 | ChannelPro
TBI, the nation’s largest third-partner technology services distributor, announced that to accompany the organization’s shift to a regional-based channel management model, two industry veterans join its executive team to head up sales initiatives. Keith Connolly has been brought on to lead the east coast channel management team and Stephen Stillson manages central and west coast sales efforts. - read more
 

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