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It’s been roughly a year since data protection software maker Carbonite Inc. rolled out a new partner program tailored to the evolving needs of a once consumer-oriented company shifting strategic attention to business buyers—especially midsize ones—while aggressively acquiring vendors like mid-market BDR provider EVault and failover provider DoubleTake Software.
Since then, Boston-based Carbonite has moved control over the partner program from its sales team to its marketing organization, acquired cloud backup vendor Mozy Inc., and rolled out a new disaster recovery-as-a-service solution named Recover.
ChannelPro recently caught up with Norman Guadagno (pictured), Carbonite’s senior vice president of marketing and channel chief, to discuss past and pending changes to the company’s partner program and resources.
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A year after launching an all-new channel program, backup vendor Carbonite is offering less complexity, providing more resources for top partners, and spending more time on plans for competing with all-in-one managed service software makers like Datto and Kaseya.
At the vendor’s November 2017 European partner summit, executives discussed solutions they hope to introduce someday but can’t yet commit to in areas ranging from email encryption and DRaaS to autonomous, artificially intelligent endpoint management.
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AVANT, TelePacific, VeloCloud, Jive Communications, and Voxox are among the many vendors making product and partner program news at the Channel Partners Conference & Expo, which is currently underway in Las Vegas.
Read on for details about the forthcoming integration between Datto’s networking products and PSA platform, the future of Datto’s web-based management console, and the company’s continued dedication to open APIs.