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Our executive editor’s first pick is about the business practices that separate leading MSPs from the rest of the pack. While plenty of channel pros now offer managed services, Galvin notes, many haven’t yet mastered how to increase managed service revenues without completely changing their business model. This piece offers guidance in no-nonsense terms.
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Company executives at this week’s Automation Nation event shared frank thoughts with ChannelPro-SMB on ConnectWise itself, its competition, and trends in managed services.
The managed services software maker plans to build Internet of Things functionality and data-driven automation into its solutions, and to create a new offering for break-fix providers.
Whether you choose public/private/hybrid cloud tech, SingleHop suggests asking these 10 questions before making a final decision on a cloud provider.
In a conversation with ChannelPro today, vice president of North American channel sales Kevin Rooney discussed new additions to Veeam’s partner program and reiterated the company’s commitment to both the channel and the SMB market.
General manager John Pagliuca (pictured) says integrating the company’s products is paying off handsomely and maintaining both on-premises and cloud-based platforms provides a competitive edge.