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There’s no wonder why it’s essential to thank your loyal customers to stick with your business, given that a 5 percent loyalty increase may skyrocket your profit up to an incredible 95 percent. Not to mention the fact it’s 25 times cheaper to retain existing customers than to acquire new ones!
To show customer appreciation like you mean it, you should do it sincerely and memorably, which nowadays includes going beyond merely saying “thank you.” The creation of a strong emotional bond with your customers has become a must, and that’s why we’re showing you some exquisite ideas to help you make your customers fall in love with your brand.
Businesses that don’t offer additional benefits such as VIP memberships, exclusive programs, and easily accessible information (for instance, using a well-organized knowledge base or live help software) cannot expect to gain a competitive edge. In these conditions, showing appreciation has become a never-ending creative challenge. Read on for some ideas to thank your customers and earn their loyalty.
Image: The Blue Diamond Gallery