ConnectWise made plenty of news last week at its IT Nation partner event in Orlando, but so did its partners. Here’s a roundup of some of what they announced.
The new integration enables MSPs that use Automate to discover devices running Barracuda’s Intronis Backup solution, and then import health and status information about those devices into their RMM platform automatically.
Channel pros who deploy the new plug-in can also roll Intronis Backup out to all of a new client’s endpoints automatically.
“One of an MSPs largest costs is onboarding. When they first get a new client, they want to make that as simple and seamless as possible,” notes Neal Bradbury, senior director of business development for Barracuda MSP. “You can now within a few clicks deploy our backup software to all your computers for that new client.”
Barracuda MSP products have integrated with the ConnectWise Manage PSA solution and exchanged basic information with ConnectWise Automate in the past, Bradbury notes. The new plug-in, however, is the first tie-in between Intronis Backup and ConnectWise Automate to draw on Barracuda MSP’s RESTful API, which enables technicians to administer Intronis Backup from directly within the RMM solution they use all day.
“MSPs live in these tools,” Bradbury says. “Anything a vendor can do to prevent them from leaving the tool that they’re using day in and day out makes them more efficient [and] makes them therefore hopefully more profitable, and allows them to add more customers.”
More Galleries like This
Find out when the next edition of LabTech, er, ConnectWise Automate reaches market, why thin clients are replacing thick ones in ConnectWise products, and whether new solutions or vendor acquisitions are in ConnectWise’s future.
Could a Datto IP camera be on the way? What about an IPO? Here’s a last look at some interesting news tidbits from business continuity vendor Datto’s 2017 North American partner event.
In meetings with key resellers last week, the power quality vendor shared its take on a rapidly changing market, as well as its plans for adapting to—and profiting from—those changes in collaboration with its channel.
Tomorrow’s news today! A customer-facing portal solution, seamless quote-to-cash software provisioning, and consulting services based on HTG methodologies are among the offerings ConnectWise has in store for its partners.
Read on for details about the forthcoming integration between Datto’s networking products and PSA platform, the future of Datto’s web-based management console, and the company’s continued dedication to open APIs.