At its MAX 2016 partner conference in Edinburgh, Scotland this week, SolarWinds MSP shared frank thoughts about where it sees the managed services market heading and what that analysis portends for its partners and products. Here are a few choice samples of what they had to say.
Arming managed service providers to profit from administering all the technologies their customers use is central to SolarWinds MSP’s long-term product development strategy.
The company already offers mobile device management functionality, and as ChannelPro reported earlier it will soon enable users to manage routers, firewalls, and printers too. There’s much more to come, however.
“We’re not going to stop there,” says Steve Rodda (pictured), vice president of product management, strategy, research, and development for SolarWinds MSP’s MSP Remote Management solution. “I want to do that for every device that’s on the network.”
And since those devices include not just printers but phones, PBXs, and other telecommunications gear as well, SolarWinds MSP sees itself eventually reaching beyond its core customer base in the managed services community into the telco and managed print channels as well.
“There’s guys in those other sectors that are getting into IT, and we want to have solutions for them too,” Sobel says.
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