The types of small businesses targeted by CRU don't have in-house expertise to run Windows Storage Server, but the remote management of server and client backup configuration by the reseller may balance that issue. Many less expensive NAS appliances offer more capacity and off-site storage either by mirroring to another NAS appliance, plugging a drive into a USB port to backup data, or by partnering with a cloud backup service provider. The tradeoff, again, is the enhanced management and control capabilities of the DataHarbor unit, and the protection of encrypted removable drives for off-site storage rather than a cloud service provider. And, as your customer grows and adds a "real" Windows server, the DataHarbor folds right into Active Directory.
The DataHarbor Network Backup Appliance balances the advantages of Windows Storage Server 2008 R2 for remote management with the extra setup hassle. Once running, it becomes invisible, and just about all management can be done remotely. Paranoid customers get secure off-site storage, not by cloud, but by encrypted removable disks and a pair of sneakers.