IT and Business Insights for SMB Solution Providers

Storage Guardian Announces New Integration with ConnectWise

ConnectWise partners now have access to real-time analytics that provide critical intelligence about data recovery timelines and business downtime costs. By ChannelPro

Storage Guardian, a provider of data backup and recovery solutions for cloud, local, and hybrid networks, now provides real-time data recovery analytics to users of the ConnectWise Automate RMM platform and ConnectWise Manage PSA solution who utilize Storage Guardian solutions to protect their critical business data.

The Toronto-based BDR vendor announced the integration on the opening day of ConnectWise's Automation Nation event for users of the RMM system known until last November as LabTech. That conference continues in Orlando through Wednesday.

The analytics made possible by the new integration provide MSPs with the ability to monitor and manage each customer’s projected recovery time, loss of revenue from different business interruption scenarios, and more.

“One of the most exciting aspects of this new integration is that ConnectWise partners who use Storage Guardian’s cloud-based data protection and recovery solutions have a tool that allows them to amplify their roles as trusted disaster recovery experts. Now MSPs have the information they need to guide important, strategic discussions with their customers about how to best protect critical business data,” says Storage Guardian president Omry Farajun.

“Once an MSP is armed with this level of knowledge, it is better able to sell value-added premium data protection services designed to shorten a customer’s recovery window and lessen a business’s downtime,” adds Farajun. “It’s a win for the MSP’s customer and a win for the MSP.”

Some of those premium options include Storage Guardian’s Disaster Recovery as a Service (DRaaS), a solution that enables a business to return to operations in minutes or hours instead of days; local backup components; and regularly scheduled disaster recovery testing to identify, validate, document, and correct gaps in the recovery process.

Because Storage Guardian software is managed directly from ConnectWise Automate and ConnectWise Manage, MSPs monitor customer data from a single pane of glass. Additionally, by having easy access to disaster recovery analytics, IT Technicians can quickly identify and notify management about likely recovery problems before disaster strikes.

"The analytics in the newest Storage Guardian integration will help MSPs differentiate themselves in an IT ecosystem that faces daily threats from malicious software attacks, hardware failures, and natural disasters," says Gavin Gamber, vice president of Channel Sales & Alliances for ConnectWise. “Storage Guardian always keeps the needs of technology solution providers front of mind and, once again, has given ConnectWise partners the tools they need to be successful and grow their businesses."

Storage Guardian has been allowing MSPs to access its solutions from directly within ConnectWise Manage since March.