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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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News

November 14, 2014 |

SingleHop Creates Channel Partner Bill of Rights

The bill of rights highlights the company’s commitment to providing transparency, support, and guidance in partner selling.

On-demand cloud infrastructure and cloud-enabled managed hosting provider SingleHop LLC has launched its Channel Partner Bill of Rights initiative to demonstrate its commitment to providing transparency, support, and guidance in partner selling. The Chicago-based company stresses that the initiative offers more than promises; rather, it embodies SingleHop’s “culture and approach at all levels of engagement.”

A key principle of SingleHop’s channel partnership program is “support and guidance.” The company’s partners can advise their customers on the best solution for their needs, not just lead with a particular service or technology. Other features of the bill of rights include:

  • SingleHop provides sales support, solution architects, ongoing training, pricing tools, and consulting at no cost.
  • Partners are in control of pricing and the customer experience.
  • All formal deal registrations are honored and original partners will be given first right to renew deal registration.
  • Partners receive same-day response and sales and solution resources for any new opportunity and engagement strategy.
  • Partners have instant access to budgetary pricing tools and 24- to 48-hour turnaround on more complex quotes.
  • SingleHop will not circumvent partner engagements with all actively registered prospects or previously sold opportunities at any time for any reason.
  • SingleHop’s team can be trusted to represent partners professionally and to the highest standards of their reputation.
  • SingleHop guarantees payout of all partner commissions prior to month end following the month of collection from customer.
  • Partners are paid at the account level for all initial sales as well as add-ons for all properly registered opportunities for the duration of the partnership.
  • A dedicated implementation/project manager will ensure partners have access to billing, technical support, and executive management.

For more information, go to†www.singlehop.com/partners.


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