IT and Business Insights for SMB Solution Providers

AVG CloudCare Integrates with Autotask Pro Software

The integration will be featured at the 2013 Autotask Community Live! event and in a June webinar. By Admin

AVG Technologies, a provider of Internet and mobile security, privacy, and optimization solutions, has announced AVG CloudCare integration with Autotask IT business management software, being featured during the 2013 Autotask Community Live! user conference and exhibition taking place June 2-4 in Scottsdale, Ariz. AVG also will team with Autotask for a webinar for managed service providers, to be held on June 11.

AVG integrated Autotask into the latest edition of AVG CloudCare, its free, cloud-based administration platform that provides for remote deployment and management of IT and security services for SMBs. Now, with a single sign-on connection, partners can access LiveLinks for navigation between Autotask and AVG CloudCare's customer summaries, new customers, alerts, reports, policy templates, settings, support, invoices, and payments. The Autotask integration also provides seamless invoice integration with Autotask customer billing software.

“Many MSPs have adopted PSA software to help them with the workflow, organization, monitoring and management of the technology services they deliver. Our goal is to simplify life for the channel and provide value by integrating AVG CloudCare with a variety of existing systems and tools they are already have in place to run their businesses,” said Mike Foreman, General Manager for SMB for AVG Technologies.

Autotask is one of the leading hosted IT business management software platforms for streamlining business processes. Its software integrates a range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing, and reporting, and provides real-time service delivery intelligence. Autotask is accessible from any computing or mobile device connected to the Internet.

In its recent independent Channel Assessment report on AVG CloudCare, the 2112 Group noted, “The integration allows managed service providers using Autotask to have an easier time adopting and administering AVG CloudCare through their PSA console.” The report added, “PSA platforms are a staple of the managed services segment. While MSPs and VARs can use AVG CloudCare without a PSA, the integration makes it more scalable and manageable within the context of a managed services practice.”

AVG will participate and exhibit during 2013 Autotask Community Live event in Scottsdale, AZ June 2-4. AVG will present a session, “Leverage the Power of Autotask and AVG CloudCare to Thrive in the Managed Security Business,” on June 4. In addition, AVG and Autotask will co-host a webinar, “How To Get Into The Managed Security Business: Leveraging the Power of Autotask and AVG CloudCare,” on June 11 at 1 p.m. EDT. For more information and to register for the webinar go to