Atera, a developer of a cloud-based IT automation platform that combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and remote access into one solution, has integrated Splashtop Inc., a provider of cross-screen access, support, and collaboration solutions, into its platform. With the addition of Splashtop at no extra charge to users, Atera aims to provide managed service providers with quality resources to help them be more effective in servicing their customers.
“More than ever, MSPs are providing support for their customers from their mobile devices, and they require the right tools to meet their customers’ needs on the go in a way that is efficient and cost effective,” says Gil Pekelman, CEO at Atera. “Now that we have fully integrated Splashtop into our platform, MSPs can enjoy remote desktop services and access to important applications and data from any device, anywhere, at any time.”
Splashtop also offers:
- Unattended and attended support.
- Robust security, including TLS with 256-bit AES encryption.
- File transfer, remote print, and chat.
- Seamless connectivity across any network.
- Ability to leverage multiple concurrent sessions.
“Atera offers MSPs an agile platform that is cloud-based and a great fit to integrate Splashtop solutions,” says Phil Sheu, CTO at Splashtop. “We are excited about the new partnership and the opportunity to provide Atera’s customers with our suite of remote support solutions.”
