Do you know how big a service ticket backlog you've got? Do you know how to figure that out, or why you should? If you can spare managed services guru Manuel Palachuk 60 seconds, he'll answer those and other questions.
Join Channel Pro and itopia as we welcome partner Zachary Kinder, Director of Professional Services at Net-Tech Consulting, as he shares the seven most important ingredients every MSP needs for a successful cloud desktop strategy and service offering. Developing a successful formula for a profitable workspace-as-a-service offering requires more than just smart technology choices. Watch as we explore his perspectives on how he built a winning cloud desktop offering.