IT and Business Insights for SMB Solution Providers

Blog Entries

June 25th, 2017 | Karl Palachuk | Small Biz Thoughts
Please Join Me on the 2017 SMB Roadshow!Topic:Making Money withCloud Services in Small BusinessThis all-day seminar is 100% education. No vendors on site. No booths or up-selling. Just education on my very successful "Cloud Five Pack" and how we make 73% profit on our small - Read More
June 25th, 2017 | Karl Palachuk | Small Biz Thoughts
I just finished the Seattle and Portland seminars for the SMB Roadshow. I got some great endorsements (which I'm posting on my YouTube Channel). But I wanted to highlight a few very enthusiastic videos here.Ken from Portland says: "Hi. I'm Ken Shafer with Agape Computing in Salem, OR.Karl Palachuk - Read More
June 23rd, 2017 | Karl Palachuk | Small Biz Thoughts
I've just posted my 100th SOP video. Check out my YouTube channel at In addition to 100 SOP videos, you'll see hundreds of others. Subscribe to the channel and you'll never miss a new video.- - - - -Some folks view SOPs - standard operating procedures - as " - Read More
June 22nd, 2017 | Erick Simpson | Managed Services Blog
Do these sales challenges sound familiar? You don’t have a written sales process for sales professionals Your sales professionals aren’t trained and can’t close managed services agreements You’ve tried hiring and managing sales professionals in the past – - Read More
June 21st, 2017 | Karl Palachuk | Small Biz Thoughts
My friend Len Dimiceli (VP of Channel Sales at MyDigitalShield) slipped this memo over the transom and asked me to pass it along.As a BONUS, this press release begins with a large bowl of vegetable soup! The first paragraph is chock full of tasty acronyms. :-)- - - - - MyDigitalShield Unveils - Read More
June 16th, 2017 | Karl Palachuk | Small Biz Thoughts
Whether you call it a Quarterly Business Review - QBR - or (as I do) a Quarterly Roadmap Meeting, you should meet with each of your clients on a regular basis to discuss business. This is not a sales meeting! This is an opportunity to learn what's going on outside the technology world at your - Read More
June 15th, 2017 | Ken Thoreson | Sales Management Guru
Twenty-six page corners turned over! Without checking, that might be an all-time high. For my frequent readers, you know that is how I judge the quality of the book I am reading, by how many page corners I turn over. If you want to “up your sales game,” buy this book today.Jeb Blount’s latest book - Read More
June 14th, 2017 | Karl Palachuk | Small Biz Thoughts
Last week I presented on the SMB Nation MSP Tech Talk series. I'll be presenting again at the end of the month. In the meantime, here are the webinars scheduled for the next few weeks. More information at Landscape ReportJune 14th12:00 Noon Pacific - Read More
June 13th, 2017 | Karl Palachuk | Small Biz Thoughts
Shout out to all the folks who have attended (or registered for) the SMB Roadshow: I've just posted two video trainings and two extra checklists to download. They're in the "Registered Attendee Downloads" at of the strategies discussed on the Roadshow is using Jungledisk to - Read More
June 12th, 2017 | Arlin Sorensen | Peer Power Blog
One of the many powerful constructs used in StratOp is Pattern and Trends. It’s a simple concept but provides insightful perspective used to put the right plan in place. During the StratOp process, our facilitators, coaches and consultants consistently see a few patterns and subsequent trends - Read More