IT and Business Insights for SMB Solution Providers

Karl Palachuk

A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.

Small Biz Thoughts
March 24th, 2017 | Karl Palachuk | Small Biz Thoughts
A few days ago I put a note on Facebook about a new financing opportunity from PayPal. If you have a lot of income via PayPal, you can get a loan and pay it back by dedicating X% of your sales to payments.There's a onetime up-front fee that varies with the amount you borrow. For example, when I - Read More
March 17th, 2017 | Karl Palachuk | Small Biz Thoughts
Last year, I wrote a blog post for SolarWinds MSP entitled "If It's IP It Belongs to Me." See:'s Danger in not learning TCP/IP !By IP I did not mean intellectual property. I meant Internet Protocol. Like TCP/IP. That post was about the trend of all - Read More
March 16th, 2017 | Karl Palachuk | Small Biz Thoughts
I'm super happy to announce a brand new webinar I'll be doing with SolarWinds MSP on Tuesday the 28thThe Most Important Rules for Running a Managed Service BusinessTuesday, March 28, 20178:00 am Pacific Daylight Time (11am Eastern)Register for FreeHere's the scoop:Over the years, I've put together - Read More
March 10th, 2017 | Karl Palachuk | Small Biz Thoughts
99% of businesses don't need what you're selling 99% of the time. So how do you market in a way that people think they NEED you?No one needs a monkey hook (that thing pictured here). So whey do they buy it?Because they need to hang a picture!You've heard it before: No one needs a 1/2" drill bit. - Read More
March 8th, 2017 | Karl Palachuk | Small Biz Thoughts
I got a nice note from my friend Mark asking about a specific client challenge (which probably sounds familiar to many of you):Hey Karl,I am looking forward to the next service board class and my wife enjoyed the recent QuickBooks training. Thanks!I have a question about your cloud setup. I just - Read More
March 2nd, 2017 | Karl Palachuk | Small Biz Thoughts
One of my favorite Og Mandino quotes is:"I will form good habits and become their slave."I like it so much, I had post cards printed with that slogan.In the last week, I've had several interactions that highlight how my "good" habits have served me well. On three different occasions I've been asked - Read More
February 24th, 2017 | Karl Palachuk | Small Biz Thoughts
If you're in the service business, you need to make sure your employees practice some very basic activities of politeness. In addition to being good customer service, this is great for your branding. Remember, your "brand" is everything you do and how you are perceived. Some people will know - Read More
February 17th, 2017 | Karl Palachuk | Small Biz Thoughts
Clients will never ask for "Different" - But being different is the most important thing you can be.I posted two videos recently on the theme of being different.The first one is about How To Approach Clients with New Ideas. After all, clients will never ask for something they have never heard - Read More
February 2nd, 2017 | Karl Palachuk | Small Biz Thoughts
Please Join Me on the 2017 SMB Roadshow!Next U.S. stop: Miami!Note: The Feedback from San Antonio, Houston, and Dallas has been GREAT! Check out the comments on my YouTube Channel.This all-day seminar will be 100% education. No vendors on site. No booths or up-selling. Just education on - Read More
February 1st, 2017 | Karl Palachuk | Small Biz Thoughts
Making the Most of QuickBooks in an I.T. Service BusinessTaught by Rayanne Buchianico, Author and Coach- Five Tuesdays - February 7 - March 7, 2017 - Register Now- All classes start a 9:00 AM PacificQuickBooks is QuickBooks, right?Well . . .QuickBooks has to be set up right. Then it - Read More