IT and Business Insights for SMB Solution Providers

Karl Palachuk

A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.

Small Biz Thoughts
March 15th, 2018 | Karl Palachuk | Small Biz Thoughts
I got a memo from my friend Jim Roddy over at WorldPay (Vantiv). They've released a three-part report on their annual 2018 Point of Sale Channel KPI Study. One more installment will be posted next week. Here's what we have so far.Part 1: Resellers report robust sales and profits in 2017, expect - Read More
March 13th, 2018 | Karl Palachuk | Small Biz Thoughts
The Unbreakable Rules of PSA- IT Service Delivery in the 21st CenturyInstructor: Manuel Palachuk- Five Tuesdays - March 20 - April 17, 2018 -- Register Now- All classes start a 9:00 AM PacificYou're guaranteed to learn something that will make or save you the price of admission! - Read More
March 12th, 2018 | Karl Palachuk | Small Biz Thoughts
So I've been thinking about creating a new online community. Actually, I've been thinking about it for years. But I wanted to make sure that I felt I had enough "stuff" to make it worthwhile.I've always tried to fill a void. So I want to do more than just have a place to distribute information.One - Read More
March 9th, 2018 | Karl Palachuk | Small Biz Thoughts
I've seen a number of posts on social media recently that mention hourly tech support rates well below $75/hr. I find that shocking for a competent technician. Of course no one calls themselves out and says, ". . . I'm a total noob and have no idea what I'm doing."When I started my first technology - Read More
February 27th, 2018 | Karl Palachuk | Small Biz Thoughts
PLEASE mark your calendar for a very different kind of public meeting for MSPs, CSPs, VARs, resellers, computer consultants, and everyone else in the SMB/IT and managed services communities:Hear Ye, Hear Ye!Live Community Meeting (online)February 26th1 PM Pacific4 PM Eastern9 PM GMT8 AM the next - Read More
February 27th, 2018 | Karl Palachuk | Small Biz Thoughts
In 2017 I literally traveled the world teaching my Cloud Strategies in dozens of cities across Europe, North America, and Australia. That was a wonderful experience. But I can reach more people over the Internet than I can in person.So I got together with Mark Smith over at EH Media (parent company - Read More
February 26th, 2018 | Karl Palachuk | Small Biz Thoughts
I am happy to announce some very special guest speakers on the SMB Roadshow. NOTE before you get the wrong impression. There will be ZERO selling at the SMB Roadshows. You are paying for education that change your business for the better. You are not paying to sit through sales pitches.More - Read More
February 17th, 2018 | Karl Palachuk | Small Biz Thoughts
As long as I'm in town for the SMB Roadshow in Phoenix . . . I'm speaking to the AZ SMB User Group.Topic: Checklists Will Save Your BusinessYou can find out more on the group's Meetup site:, March 8, 20186:00 PM to 9:00 PMOriginal Garcia's Las - Read More
February 14th, 2018 | Karl Palachuk | Small Biz Thoughts
So . . . I created some confusion. Let me clarify . . .Right now I'm promoting two very different things. But both include the word cloud, so there's some confusion.Thing One: 2018 SMB RoadshowThe 2018 SMB Roadshow is a 3-hour intensive workshop on the most important things you need to know today - Read More
February 12th, 2018 | Karl Palachuk | Small Biz Thoughts
Free Webinar - Learn the Cloud 5 Pack Offering - ThursdaySubject: How I Sold Millions of Dollars Worth of Cloud Services(How I Built a 7-Figure MSP Using the Cloud 5 Pack Formula)ThursdayFebruary 15th11 AM PST / 2 PM ESTSign Up NowI am very proud to be working with ChannelPro Network to offer a - Read More