IT and Business Insights for SMB Solution Providers

Karl Palachuk

A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.

Small Biz Thoughts
June 11th, 2017 | Karl Palachuk | Small Biz Thoughts
I don't normally do obits, but I want to stop for a minute and say goodbye to a friend and a wonderful member of the SMB IT community. Cecilia Galvin was the Executive Editor of ChannelPro-SMB. She passed away last night and left a true void to be filled.Here she is showing off her "wedding ring" - Read More
June 9th, 2017 | Karl Palachuk | Small Biz Thoughts
On my SMB Roadshow, I have a section where we talk about the tools you might use to deliver and manage "managed services" and "cloud services." Obviously, a remote monitoring tool is central to that.I thought it would be useful to find out what YOU are using for remote monitoring and patch - Read More
June 9th, 2017 | Karl Palachuk | Small Biz Thoughts
I recently did a quick survey of RMM (remote monitoring and management) tools on my blog (here). My plan is to issue two reports on the results. This is the first, covering the basic responses.RM Survey Results Part 2 is here.Highlights:- Most users love their RMM and wouldn't switch- Most users - Read More
June 9th, 2017 | Karl Palachuk | Small Biz Thoughts
Two weeks ago I ran a survey about RMM (Remote Monitoring and Management) tools. The first results were posted on my blog here.Highlights- The Remote Control tool is the most important feature users "love"- Patch Management stands out as the most troublesome featureThis post will dig into the "open - Read More
June 6th, 2017 | Karl Palachuk | Small Biz Thoughts
This is the 1,600th post on this blog.I started in February of 2006, so that's about 145 posts per year. An average of more than ten per month.From this blog I have managed to create a delightful group of readers all over the world. Thank you for your support.I've also used it as a platform to - Read More
June 5th, 2017 | Karl Palachuk | Small Biz Thoughts
I'm doing a webinar in conjunction with SMB Nation.This WednesdayJune 7th12:00 Noon - 1:30 PM Pacific TimeBundle Everything – How to Design Hugely Profitable Services in Bundles The “cafeteria plan” is dead. Stop selling every little thing as an add-on with low margins.I've - Read More
May 22nd, 2017 | Karl Palachuk | Small Biz Thoughts
Please Join Me on the 2017 SMB Roadshow!Topic:Making Money withCloud Services in Small BusinessThis all-day seminar is 100% education. No vendors on site. No booths or up-selling. Just education on my very successful "Cloud Five Pack" and how we make 73% profit on our small - Read More
May 18th, 2017 | Karl Palachuk | Small Biz Thoughts
W5-01Core Standard Operating Procedures for Small IT ProvidersInstructor: Karl W. Palachuk- Five Tuesdays - May 23 - June 20, 2017 - Register Now- All classes start a 9:00 AM PacificYou're guaranteed to learn something that will make or save you the price of admission!This course will - Read More
May 17th, 2017 | Karl Palachuk | Small Biz Thoughts
Free White Paper!I’m pleased to announce that I’ve been partnering with VSP® Individual Vision Plans to develop a great resource for people who are self-employed and looking to retire.Most of the people who read my blogs and newsletters are self-employed. And many of you have heard - Read More
May 9th, 2017 | Karl Palachuk | Small Biz Thoughts
The truth is, most of the checklist is the same. But we DO need to keep up with the times.This tool has been around for twelve years and has helped thousands of IT professionals get a jump start on doing network assessments and creating monthly maintenance checklists.You can get the 68-Point - Read More