IT and Business Insights for SMB Solution Providers

Best Remote Monitoring and Management

Voters gave SolarWinds MSP, home of the former N-able and LOGICnow product lines, as many votes as the next two finishers combined. We suspect Autotask Corp. is delighted by its third-place finish just the same. This is the PSA mainstay’s first win in our RMM category.

SolarWinds MSP includes IASO cloud back-up and other cloud-based products,  and focuses on SaaS technologies under a subscription model.

ConnectWise offers a business management solution for service providers, MSPs, technology consultants, developers, and integrators.

Autotask Corp. provides a hosted IT business management software platform designed for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence .