Anyone who’s been around the PSA block pretty much expects ConnectWise and Autotask to take gold and silver here in one order or another. The more interesting result is the bronze finish for Kaseya Ltd., which only began offering PSA software in 2016.
ConnectWise is a software company that connects technology teams to the solutions, services and resources necessary for success. Our award-winning business management platform automates the full lifecycle of technology service delivery, from sales and service to project tracking and back-office functions, for more than 22,000 partners in more than 70 countries. We believe in an open ecosystem, the power of choice and providing a single pane of glass view. With more than 35 years of experience,
ConnectWise software solutions deliver the support companies want at each step of their business journey.
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Autotask Corp. provides a hosted IT business management software platform designed for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence .