ConnectWise, which pretty much invented the integrated RMM/PSA suite some seven years ago, has won this category again, trailed by SolarWinds MSP and Autotask.
ConnectWise is a software company that connects technology teams to the solutions, services and resources necessary for success. Our award-winning business management platform automates the full lifecycle of technology service delivery, from sales and service to project tracking and back-office functions, for more than 22,000 partners in more than 70 countries. We believe in an open ecosystem, the power of choice and providing a single pane of glass view. With more than 35 years of experience,
ConnectWise software solutions deliver the support companies want at each step of their business journey.
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Autotask Corp. provides a hosted IT business management software platform designed for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence .