IT and Business Insights for SMB Solution Providers
This week, Matt and Captain Serious Rich are joined by Continuum CEO Michael George for a live discussion about
A PowerPoint alternative from Salesforce, a managed desktop service from Microsoft, and a hint of the chaos that would reign in a world without editors are among the stories we took our sweet time getting around to this week.
The performance, keyboard, sturdiness, and class of this ThinkPad X1 Carbon ultralight honor the laptop’s lineage.
Speaking at the vendor’s GlueCon partner event, vice president of product Luis Giraldo (pictured) said the documentation platform now collects data from Office 365 and Cisco Meraki deployments, and will soon support Auvik’s network management platform too.
In a new study, nearly 60 percent of IT decision makers identify the software as "highly business critical."
Designed for the edge, the turnkey hyperconverged solution is shipped racked, stacked, and ready to deploy.
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ICYMI: Our Channel News Roundup for the Week of September 17th

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ChannelPro Weekly Podcast: Episode #089 - Mimeographs Are Extinct. Are You?
September 21st, 2018 | ChannelPro Weekly
This week, Matt and Captain Serious Rich are joined by Continuum CEO Michael George for a live discussion about the “M&A frenzy” sweeping the managed services market and why delivering security services will be the difference between success and extinction for MSPs in the years ahead.  - read more
 
Article
ICYMI: Our Channel News Roundup for the Week of September 17th
September 21st, 2018 | James E. Gaskin
A PowerPoint alternative from Salesforce, a managed desktop service from Microsoft, and a hint of the chaos that would reign in a world without editors are among the stories we took our sweet time getting around to this week. - read more
 
Slide Gallery
Six Things We Learned About Chris Day at GlueCon 2018
September 21st, 2018 | Rich Freeman with Joel Zaidspiner
Speaking with ChannelPro earlier this week, the IT Glue CEO revealed that he’s open to more deals like his alliance with Kaseya, may soon offer licenses in smaller quantities, and thinks “disruptive-style pricing” could be the key to selling more MyGlue seats. - read more
 
News
RapidFire Tools Adds Dark Web Scanning from ID Agent to Network Detective
September 20th, 2018 | Rich Freeman
Users of the popular vulnerability assessment tool now receive preliminary information about compromised user credentials at no additional cost. The integration is the first of roughly a dozen coming from ID Agent soon. - read more
 
Article
Techs+Together Community Aims to Help MSPs Grow
September 20th, 2018 | Michael Siggins
Free to join, the new community is the brainchild of MSP Mark Shaw (pictured) and offers training, knowledge sharing, and contract-free, subscription based access to its platform tools. - read more
 
News
Linksys Introduces Free Cloud Networking Management Platform
September 20th, 2018 | Rich Freeman
Intended for use with the vendor’s commercial access points, the new system is designed to make Linksys a business networking leader in the SMB channel by providing a simple, affordable foundation for Wi-Fi-as-a-service offerings. - read more
 
News
Pulseway Ships New RMM Release for Growing MSPs
September 20th, 2018 | Rich Freeman
Named Pulseway Scale, the system includes functionality intended to help teams of technicians collaboratively support larger organizations more easily. - read more
 
Slide Gallery
Five Differentiators of Top-Performing MSPs, According to IT Glue and its Partners
September 19th, 2018 | Rich Freeman
At IT Glue’s GlueCon event this week, CEO Chris Day (pictured) and other expert speakers said that best-in-class MSPs excel at these five specific functions. - read more
 
Review
Living Up to a Tall Reputation: Lenovo ThinkPad X1 Carbon (6th Generation)
September 19th, 2018 | James E. Gaskin
The performance, keyboard, sturdiness, and class of this ThinkPad X1 Carbon ultralight honor the laptop’s lineage. - read more
 
News
SolarWinds MSP Launches Threat Monitoring Service Program
September 19th, 2018 | Rich Freeman
The new offering, which arrives two months after the introduction of the vendor’s Threat Monitor product, is designed to connect MSP users of that system with carefully vetted providers of outsourced security operations center services. - read more
 
News
IT Glue Adds Integrations, Document Storage, and Training Resources
September 18th, 2018 | Rich Freeman
Speaking at the vendor’s GlueCon partner event, vice president of product Luis Giraldo (pictured) said the documentation platform now collects data from Office 365 and Cisco Meraki deployments, and will soon support Auvik’s network management platform too. - read more
 
Article
Use Remote Access/Support Software to Boost Efficiency
September 18th, 2018 | Colleen Frye
In a new study, nearly 60 percent of IT decision makers identify the software as "highly business critical." - read more
 
Download
Growing Your Business With the Microsoft Cloud
September 18th, 2018 | Tech Data
Find out how Tech Data can make your Office 365 business simple, flexible, and profitable! - read more
 
News
Liongard Integrates its Documentation Discovery Solution with IT Glue
September 18th, 2018 | Rich Freeman
The new functionality lets MSPs upload configuration data about cloud services, network devices, and on-premises software to IT Glue’s documentation solution automatically. - read more
 
News
Pax8 Names New Global Services Exec
September 18th, 2018 | Rich Freeman
One of several changes to the cloud distributor’s leadership team, the appointment of John Walters (pictured) to the newly created post signals an increased emphasis on both international expansion and professional services. - read more
 
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