With its EcoTank and WorkForce inkjet printers, Epson America brings customers a business edition that delivers more ink in the box and an extended warranty. - read more

Including certain language in master service agreements can help protect MSPs from costly litigation. - read more

Rethinking Small Business Storage | The Channel Pro Fountain of Youth | Secrets to Pricing Success - read more

Through 20 years or more of endless industry change, these business owners have stayed relevant and grown their companies. Here's what they learned along the way. - read more

In the last year, phishing was involved in 93% of successful security breaches. But we shouldn’t point the finger at human error alone. Today’s phishing attacks can be pretty convincing. And, ultimately, we’re all in this together. What your clients really need is a solution that empowers end users to be a strong line of defense. They need cybersecurity awareness training. - read more

Logic Speak revamped its approach to service delivery and time tracking, and is reaping the rewards of better efficiency and growing profits as a result. - read more

This week Erick and Rich (plus Erick's Amazon Echo, in an uninvited cameo appearance) discuss WatchGuard's new AI-powered firewall OS, the secrets to onboarding managed services clients profitably, and a disruptive new service called Amish Uber. - read more